How Good Housekeeping is Important in Hotel Industry

Good hotel housekeeping

It is no secret that the hotel industry is a competitive one. In order to stay ahead of the competition, it is important to maintain a high level of cleanliness and organization in your hotel. Good housekeeping in Brampton can make or break a guest’s experience, so it is crucial that you hire qualified staff and invest in the necessary resources to keep your hotel clean and tidy. In this blog post, we will discuss the importance of good housekeeping in the hotel industry and how it can impact your business.

Importance of housekeeping in hotel industry 

The hotel industry is a very important and demanding sector. Customers expect to find a clean and comfortable environment when they stay in a hotel. This is where housekeeping staff play a vital role in ensuring that the hotel meets these standards.


Good housekeeping is essential in maintaining the quality of both the physical appearance of the hotel and its facilities. It also plays a role in ensuring the safety of guests and staff. In order to provide a high level of service, housekeeping staff must be properly trained and equipped with the necessary skills and knowledge.

  • The most important thing that housekeeping staff can do is to maintain a clean and orderly environment. This includes vacuuming carpets, dusting surfaces, mopping floors, and cleaning bathrooms. In addition to these daily tasks, housekeeping staff are also responsible for deep-cleaning guest rooms on a regular basis.
  • Another important aspect of good housekeeping is safety. Housekeeping staff must be aware of potential hazards in the workplace and take steps to mitigate them. This includes knowing how to properly use cleaning chemicals, avoiding slip and trip hazards, and being aware of fire safety procedures.
  • Finally, good housekeeping is important in ensuring the comfort of guests. Housekeeping staff should be able to identify and resolve any guest concerns in a prompt and professional manner. This includes providing extra towels or pillows upon request, addressing noise complaints, and responding to any other guest needs.

How it impacts the guests

The hotel industry is one of the most important in terms of cleanliness. A good housekeeping staff ensures that the rooms and facilities are kept clean and comfortable for guests. This, in turn, results in positive reviews and repeat business.


A study by Cornell University found that 74% of hotel guests say that they would not return to a hotel that was not clean. In addition, guests who have a positive experience are likely to tell an average of nine people about it. On the other hand, guests who have a negative experience will tell an average of 16 people.


It is clear that good housekeeping is essential to the success of any hotel. A clean and comfortable environment is crucial to providing guests with a positive experience.

Housekeeping staff play a vital role in ensuring that hotels meet the high standards expected by guests.

Ways to maintain cleanliness in hotel rooms

  • One way to maintain cleanliness in hotel rooms is by vacuuming regularly. This will help to remove any dirt or dust that may have accumulated on the floor. 
  • Another way to keep hotel rooms clean is by wiping down all surfaces with a disinfectant. This includes countertops, tables, and chairs. 
  • Finally, it is important to make sure that the bedding is clean and free of any stains. This can be accomplished by laundering the sheets and blankets on a regular basis.

Importance of deep cleaning and its effects on guests

A good deep cleaning in Brampton is important to the hotel industry because it has a direct effect on guest satisfaction. Guests who are satisfied with their room and the overall cleanliness of the hotel are more likely to return and recommend the hotel to others. Furthermore, happy guests tend to spend more money while they are staying at the hotel, which can lead to increased profits.

Challenges faced by the housekeeping staff and how they are tackled

The housekeeping staff in a hotel faces many challenges on a daily basis. The most common challenge is the workload. There are a limited number of staff and an endless amount of rooms that need to be cleaned. This can often lead to long hours and little rest for the workers.


Another challenge faced by hotel housekeeping staff is dealing with guests. There are often guests who are unhappy with the cleanliness of their room or the level of service they received. This can be a difficult situation to deal with, as the staff need to maintain a professional attitude while also trying to please the guest.

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  1. Prices– The prices are estimated based on the sq. feet of the house/ office, condition of the house, number of furniture and windows to be dusted. Sometimes we provide a price range of the service and the exact amount would be determined only during inspection prior to service commencement. By booking the service appointment, you have agreed to the price range offered.
  2. Satisfaction Guarantee: We provide 100% satisfaction guarantee for our service. After completion of the service, the client would be provided 10 minutes to inspect the cleaning and sign the satisfaction form. Once the form has been signed, no complaints would fall under the guarantee period. If the client is not present in the house or office and is unable to inspect & sign the satisfaction form, the client would have a 24-hour time (after the completion of service) to do so. After 24 hours, the guarantee period would lapse.
  3. Pets: The client is responsible to watch their pets during the cleaning. The client is also responsible to clean pet’s waste before the arrival of the cleaner.
  4. Cleaner access: If the cleaner is unable to access the building due to any reason and, therefore, unable to commence the cleaning, there will be a fee of $75. 
  5. Advance: The client is required to pay $20 advance while booking the appointment. The fee will be adjusted towards the total bill; however, this fee is non- refundable in case of appointment cancellation.
  6. Lifting: Our crew members would only climb up to 2-step ladder, if provided by you. If the furniture, oven, refrigerator etc. needs to be moved to clean the area, please move it prior to the cleaner’s arrival.
  7. Cabinets: If the cabinets or refrigerator are required to be cleaned from within, these must be emptied already.
  8. No Hire Policy: While agreeing to the Terms of Service, you are agreeing to not solicit or hire our registered cleaners. If you are found to have solicited one of our registered cleaners, you would be liable to pay referral fee of $2000 immediately upon employing our crew member. The cleaner would also be terminated to work with us immediately as there is breach of their own Non-Solicit Agreement.
  9. Quality Control: A supervisor may call or visit during or after the cleaning appointment to ensure and inspect the quality of work. We always appreciate your feedback.
  10. All our crew members have 100% clean police verification record. However, the customer is advised to store all their valuables at secure places.

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