house cleaning services

a boy cleaning utensils in kitchen

House Or Residential Cleaning Services

Kepsten Cleaning Services makes every effort to meet your individual cleaning requirements. The task list for normal cleaning, as well as deep cleaning and other tasks that you may order as needed, can be seen below.

Before You Decide On Your Cleaning Service

  • Our services are all assured to be completed with the highest level of professionalism and quality. This online material is intended to make your life easier, but it is impossible to take into account all factors.
  • However, please keep in mind that the price estimate is based on common elements, and that each house is unique, so some works will take less time to complete while others will take longer depending to the house condition.
  • You were able to save time. You helped us save money and time. And the entire process has been beneficial to the environment.
  • When we make these adjustments, we take this into account and only do so when it is absolutely essential and with great care.
  • Our goal isn’t to trick you into doing anything you don’t want to do. We merely believed it was only right to inform you about this!
a girl cleaning kitchnen with spray and cloth

Deep Cleaning (includes Standard Clean)

In comparison to our standard cleaning package, our deep cleaning package provides a significantly deeper level of cleaning. It’s made to clean your entire house from top to bottom. It’s perfect for cleaning on a regular basis at any time of year. Depending on the size and condition of your property,  We operate in groups of two to four people. The cleaning will be overseen by a team leader or the owner to guarantee that every element of your home, as mentioned in this package, is thoroughly cleaned. Deep cleaning takes more effort, but the benefits are worth it. From our Options Menu, you can add whatever you want.

What We Do

  • Vacuum carpets and rugs
  • Mop floors
  • Dust furniture and surfaces
  • Dust off doors, picture rail molding and tops of baseboards
  • Vacuum upholstery where needed and remove pet hair
  • Clean light switches and door knob
  • Clean mirrors
  • Empty trash and recycling

 

  • Dust all areas
  • Wipe clean the table and chairs
  • Vacuum any rugs
  • Clean microwave interior
  • Clean the refrigerator and freezer (Food must be remove)
  • Clean and degrease oven and under-stovetop
  • Scrub clean counter tops and back splash
  • Vacuum and mop floors
  • Wipe clean cabinets inside and out (inside will not be clean if there are dishes)
  • Remove mildew, soap scum and mineral deposits
  • Wipe clean trashcans
  • Wipe clean cabinet inside and out (Inside will not be done if there are items in it)
  • Clean inside the medicine cabinet
  • Dust all areas
  • Clean sliding patio door
  • Wipe clean couches or vacuum

Standard Clean

We’ll continue with our Standard Cleaning list if you set up continuing cleaning, and you can request a Deep Clean or optional items at any time (with an additional charge based on your request). If you’re thinking about receiving weekly, bi-weekly, or monthly cleanings, we recommend starting with the Deep Cleaning package and then switching to our regular Standard services for weekly, bi-weekly, or monthly cleanings. Unless you’ve had regular cleaning services or are a really meticulous housekeeper, we recommend a deep clean for your first session.

a girl cleaning kitchnen with spray and cloth

What We Do

  • Vacuum carpets and rugs
  • Mop floors
  • Dust furniture and surfaces
  • Dust off doors, picture rail molding and tops of baseboards
  • Vacuum upholstery where needed and remove pet hair
  • Clean light switches and door knobs
  • Clean mirrors
  • Empty trash and recycling
  • Dust all areas
  • Wipe clean the table and chairs
  • Vacuum any rugs
  • Wipe down cabinets exterior, countertops, appliances
  • Clean microwave exterior and interior
  • Scrub clean countertops and sinks
  • Clean sink, fixtures.
  • Polish stainless steal appliances
  • Empty trash cans
  • Clean kitchen window inside only
  • Scrub clean toilet and disinfect with natural cleaning products
  • Scrub clean sink
  • Clean tub and shower, wash tile, clean glass enclosures
  • Clean fixtures.
  • Dust light fixtures
  • Wipe cabinet exteriors as needed
  • Clean counters with natural purpose cleaning
  • Fold/hang towels on bathroom
  • Clean mirrors with natural cleaning product
  • Empty trash cans
  • Dust all areas
  • Clean sliding patio door
  • Wipe clean couches or vacuum
a boy cleaning floor with vaccum cleaner

Our Process – What to Expect

From the time you phone us for an estimate, each customer becomes our major attention in order to give the finest customer service experience possible. We’ll give you an honest appraisal of your space’s requirements and a competitive quote. After you approve the price, we’ll send one or two of our skilled experts to your home or office with all of the tools they’ll need to complete the service. Following that, we’ll check in with you to make sure you’re happy with all we’ve done.

What We Don't Do

  • We do not provide laundry services
  • We do not provide dishes washing services
  • Move heavy furniture or lift heavy items (over 25 lbs).
  • Use ladders other than two step stepladders.
  • Clean outside windows unless they can be easily accessed from the inside (the kind that flip around).
  • Outside windows are additional service and its order separate
  • Clean excessively moldy areas (requires a professional).
  • We love pets! But for the safety of our staff, we won’t enter homes with barking/aggressive dogs unless they are properly restrained (all sizes of dogs).

 

  • Use toxic chemicals you supply unless approved beforehand (we’re fine with using your non-toxic cleaners).
  • Ironing.
  • Clean plasma TV’s, computer screens or equipment, except for dusting tops.
  • Clean human waste, pet waste or cat litter – if you want us to clean area soiled by your pet, you must remove any waste
    before we arrive.

* For their own safety, our cleaners are not allowed to move large things or lift more than 25 pounds.

** If there are any precious, irreplaceable, or delicate decorations (or other items) that you do not want us to touch, please remove or mark them.

*** We also tell our cleaners not to clean fragile or easily damaged goods like crystal, antique collections, or paintings and artwork that aren’t protected by glass.

Submit a Service Enquiry

Submit a Service Enquiry

Terms & Conditions

  1. Prices– The prices are estimated based on the sq. feet of the house/ office, condition of the house, number of furniture and windows to be dusted. Sometimes we provide a price range of the service and the exact amount would be determined only during inspection prior to service commencement. By booking the service appointment, you have agreed to the price range offered.
  2. Satisfaction Guarantee: We provide 100% satisfaction guarantee for our service. After completion of the service, the client would be provided 10 minutes to inspect the cleaning and sign the satisfaction form. Once the form has been signed, no complaints would fall under the guarantee period. If the client is not present in the house or office and is unable to inspect & sign the satisfaction form, the client would have a 24-hour time (after the completion of service) to do so. After 24 hours, the guarantee period would lapse.
  3. Pets: The client is responsible to watch their pets during the cleaning. The client is also responsible to clean pet’s waste before the arrival of the cleaner.
  4. Cleaner access: If the cleaner is unable to access the building due to any reason and, therefore, unable to commence the cleaning, there will be a fee of $75. 
  5. Advance: The client is required to pay $20 advance while booking the appointment. The fee will be adjusted towards the total bill; however, this fee is non- refundable in case of appointment cancellation.
  6. Lifting: Our crew members would only climb up to 2-step ladder, if provided by you. If the furniture, oven, refrigerator etc. needs to be moved to clean the area, please move it prior to the cleaner’s arrival.
  7. Cabinets: If the cabinets or refrigerator are required to be cleaned from within, these must be emptied already.
  8. No Hire Policy: While agreeing to the Terms of Service, you are agreeing to not solicit or hire our registered cleaners. If you are found to have solicited one of our registered cleaners, you would be liable to pay referral fee of $2000 immediately upon employing our crew member. The cleaner would also be terminated to work with us immediately as there is breach of their own Non-Solicit Agreement.
  9. Quality Control: A supervisor may call or visit during or after the cleaning appointment to ensure and inspect the quality of work. We always appreciate your feedback.
  10. All our crew members have 100% clean police verification record. However, the customer is advised to store all their valuables at secure places.